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Having made some 25 trips to Mexico since 1956, visiting most of her states
at one time or another, I can vividly remember those early days of the
“telephone calling stations” when you would wait in line for your turn
to make a call back home to the US. Sometimes you could get through, sometimes
you couldn´t. There was, of course, no internet, no email, no fax capability.
Not that many years ago, in terms of technology for decent local and distant
communications, Mexico lagged behind its neighbors with only some ten
telephone lines per 100 inhabitants compared to Argentina with maybe 16,
or the US with about 65 per 100. Also, not so long ago, only about one
percent of Mexicans were connected to the internet compared to about 50
percent of the population in the US. Last September I finally decided
to come down from the US for a try at living in one of my favorite spots
in Mexico — Mazatlán, the Pearl of the Pacific. Although I had read my
share of travel books on Mexico through the years, I seem to remember
advice in one of the books (with a recent copyright date) that said something
like “depending on location, it sometimes takes an inordinate amount of
time to have a telephone line installed in Mexico” or “don’t rent a place
that doesn´t already have a phone installed,” or words that effect. Soon
after my arrival, I found an affordable, furnished apartment which is
situated in a very agreeable environment with lots of flowers and plants.
But, alas, there was no phone line! I must now confess that I am an internet
“addict” and sometimes spend three or four hours a day online, so not
having a phone line for a future connection was a big, big minus. I decided
to take the place anyway, hoping that the experience of having a line
put in at a future time
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would not take forever.
Recently, I summoned my courage and went to the Telmex office. The gentleman
I spoke to there, reluctant at first to use his English (which turned
out to be much better than my Spanish), finally relented and gave me the
information I needed. I returned the following day (Thursday) with a copy
of my electric bill, my passport and 1300 pesos. After a few minutes at
his computer, he took the bill, passport and money, and returned shortly
with copies and my new phone number! At this point, I began to hope against
hope that all would be well. He said the installation would take place
in three to four days and then before saying goodbye, he handed me a new
speaker phone with caller ID and 3-way calling and told me that since
I had paid the full amount of the installation in cash, the phone was
free! Had I somehow been transported into another dimension, I wondered,
marveling at this amazing turn of events. The following Monday at 9:00am
there was a knock at my door. I opened it and there, wonder of wonders,
was the man from Telmex to install my new phone line. Within two hours
the line had been strung from the pole on the street to the apartment,
and all the internal wiring finished. He plugged in my new phone, pushed
the speaker button, we heard the dial tone, and he pronounced the job
complete. I signed the form stating that I was satisfied with the completed
work and he picked up his tools and left. Just amazing, I thought to myself.
I now had my own phone in my apartment. I had to see if it really did
work, so I called my new number with my cell phone, and presto, it rang!
What a magnificent change had taken place in telecommunications in Mexico
since I waited in line to make that phone call those many years ago. Next
miracle, internet at home!
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