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All you have to do
to get a lively conversation going among foreigners here in Mazatlán is
mention your recent trip to the local office of Immigration to get your
residence documents. Everybody has an anecdote to share on that subject,
and sometimes it's a horror story. When you come right down to it, most
problems seem to stem from a simple lack of communication. The receptionists
in the lobby who do most of the work on documents don't speak much English,
and in general the clients don't speak much Spanish. Take what happened
the other day. A couple who live here and own their home here decided
to get FM-3s (residence documents) rather than continue to go back and
forth to the border on six-month tourist cards. They noted all the things
they needed, which are posted in both English and Spanish on the lobby
wall at the Immigration building. But where holders of the FM-3 who want
to renew it for another year need pay only an annual fee (currently 867
pesos), new applicants pay an additional processing fee of 318 pesos.
Furthermore, they need three copies per person of Hacienda Form no. 5
for the processing fee, plus three copies of the same form for the annual
fee. For a couple, that amounts to 12 copies of Form 5. And, because the
couple in question did not understand, they went to the bank to pay the
318 apiece and then found they'd have to go back to the bank a second
time to pay the 867 apiece -- all of which could have been paid at one
time. When told of the confusion some people are running into on this,
Lic. Edgar Chang, one of the top officials at Immigration, noted that
the total -- 1185 pesos - "is a lot of money for some people to put out
at one time." He seemed to need reassurance that most foreigners who apply
for residence documents come prepared to pay the fees and get the paperwork
going as soon as possible. Then there's the matter of copies. When you
go to Immigration to request residence documents, you're given an application
form to fill out and required to present an original and two copies of
that, plus your last three months' worth of bank statements, your passport,
and a form letter you have signed in which you ask permission to reside
in this country. Taken together, all these originals and copies amount
to a stack almost as thick as the Mazatlán telephone book. And they are
required whether you're applying for a new document or a renewal. (The
only difference for the newcomer is the need to bring photos, too.) Lic.
Chang spoke at a recent meeting of Friends of Mexico, A.C., an association
comprised mostly of U.S. and Canadian citizens. He got a big round of
applause when he said that henceforth, only one copy of every paper would
be required. Still, it's surprising there isn't a rut in the two blocks
of sidewalk between Immigration and the hardware store that has the nearest
public copy machine. It seems like every procedure at Immigration requires
copies of something, and that store is also where you buy as many Form
5s as you need. Then, of course, after you pay your fees at
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the bank, you may want your own copy of Form 5 with the bank stamp showing
the money has been paid. One way or another, you're going to that hardware
store no matter how you prepared by getting copies of everything in advance.
As for the passport, all they need, according to Lic. Chang, is copies of
the page or pages showing your photo and the expiration date. On this one,
you do need two copies, though, since Immigration does not make you give
up your passport. One problem that bugs half-year residents is the fact
they're supposed to renew their FM-3s well before the expiration date, yet
it isn't always convenient to get back here and get the renewal in progress
before that date. Apparently, the Mexican consulates in the U.S. and Canada
don't process FM-3 renewals. Because Immigration is in the midst of a six-month
campaign to encourage all the foreigners in the country to "regularize"
their residence status, the agency is bending over backwards to make the
procedure of obtaining and renewing an FM-3 as painless as possible. So,
says Lic. Chang, they're willing to give you a 30-day grace period BEYOND
your FM-3's expiration date to renew, since you have to do it here. But
wait -- if you show the expired document when you enter México, it's likely
to be confiscated by border officials. It's up to you how you safeguard
an expired FM-3 until you can get it to the Mazatlán office of Immigration.
As for the couple who recently started the machinery on obtaining their
FM-3s, they were cheerful enough that despite the 12 forms, the copies,
and every other delay they encountered, they managed to complete all the
requirements in just 3 1/2 hours on the same day. They were told it would
take a couple of weeks before they received their brand new FM-3s, and only
then would they have to turn in the other six forms showing they'd paid
the 867 pesos apiece. Meanwhile, they were given temporary documents to
show that their papers were in the works. Dealing with the bureaucracy is
never easy. It's no different in México than in the United States, where
the Immigration Service has a reputation for ill-tempered clerks. It can
be just your luck to plan your trip to the Instituto Nacional de Inmigracion,
which is about 4 blocks south of Aleman on the Prolongacion de Aquiles Serdan,
on a day when everybody in the world has shown up ahead of you. The women
behind the front counter still work with typewriters, sometimes by the hunt-and-peck
method, although computers are beginning to appear on the desks of the bosses
upstairs. Too, they are dealing with about five dozen different nationalities,
some of which may have special agreements with México regarding their citizens'
status in this country. Fees for the FM-3, however, are now standardized,
says Lic. Chang. Everybody pays the same, everybody goes through the same
procedure you're going through. So keep a positive attitude. Wait your turn
with a smile. Bring a book. The wheels of progress in México move slowly,
but they always get there eventually |
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